Conditions
Terms and conditions
What binds you, what binds us, and what happens when a flight is cancelled.
What binds you, what binds us, and what happens when a flight is cancelled.
These conditions govern taxi bookings made by phone, WhatsApp or email with the service described in the legal notice.
The booking is firm as soon as we confirm it, by message or verbally, stating the price, the time and the pick-up point. No deposit is requested and no bank details are collected at that stage.
The prices quoted are worked out on the regulated per-kilometre rate for zone B (€2.63/km), with a minimum pick-up charge of €30 covering the first ten kilometres. They are for the whole vehicle. The regulated night, Sunday and bank holiday supplements apply where relevant and are announced before the journey. The approved meter is the reference.
Payment is made at the end of the journey, by card, contactless or in cash. A fare receipt is always issued; an invoice in a personal or a company name is drawn up on request.
Cancellation and changes are free, with no contractual notice period. We simply ask to be told as soon as the decision is made, so that the car can be released. No penalty is applied.
Where a flight whose number has been given to us is delayed, the pick-up is put back with no waiting charge. Where a passenger is delayed for reasons unconnected with a tracked flight, a reasonable waiting time is allowed before the journey is treated as not honoured.
Luggage is carried at no extra charge within the capacity of the vehicle announced at booking. Pets are accepted in a carrier; guide dogs and assistance dogs travel freely, as the law provides.
Our liability applies under the ordinary law of passenger transport. It cannot be engaged in the event of force majeure, traffic closure, exceptional weather or the closure of infrastructure beyond our control.
Give us your flight number and your address: you have the price within the minute.
+33 7 50 53 56 58